TERMS OF USE
LITTLE HAITI GLOBAL

Welcome!

We are Little Haiti Global Inc. (“LHG, ” “we,” “us,” or “our“). Through this website (the “Site“), we provide information about the Little Haiti Global initiative and its Programs (the “Program“). The Site is generally informational and at the moment does not support account creation or direct applications. Users who wish to apply for participation in the Program may do so exclusively through a secure online application platform operated on a separate site (the “Portal“). Together, the Site and the Portal relate to the services offered in connection with the Program (collectively, the “Services“).

These Terms of Use (the “Terms of Use” or “Terms“) govern your visit, access to, and use of the Site and the Services and are binding upon you immediately when you access or use the Site. Any time you access, browse, or otherwise use the Site or the Services, you agree to be bound by and are subject to these Terms, as amended from time to time. Please read them carefully.

We may, at our sole discretion, modify or revise these Terms at any time without prior notice. Your continued use of the Site following any such changes constitutes your acceptance of the revised Terms.

For clarity, these Terms apply to (i) all individual persons, companies, organizations or other entities, applicants, investors, representatives, and any authorized users accessing the Site, and (ii) any employees, affiliates, or agents operating under or on behalf of such users. In these Terms, “you” or “your” or “User” or “Users” refers to each such person or entity described above, and together with LHG, each is a “Party” and collectively the “Parties.”

The Privacy Policy of this Site, the Terms of Use and Privacy Policy of the Portal are incorporated herein by this reference.

1. User Accounts

The Site is intended solely to provide information about the Little Haiti Global initiative and its Programs. Users are not required and will not be able to create accounts or complete registrations directly through this Site. Applications to participate in the Program are submitted only through the Portal, which is hosted on a separate site and operated exclusively for that purpose.

Users may express interest in the Program by contacting LHG through the Site or by email. All formal applications, however, must be made through the Portal, which is subject to the age restrictions described in Section 3.

2. Scope of Services

Through this Site, Users may browse general information relating to the Little Haiti Global initiative, including details about the following Program areas:

(i) Housing & Infrastructure – Information is provided on efforts to develop safe and affordable housing designed for families, with access to reliable electricity, clean water, and community-centered planning. This includes resources on long-term settlement, sustainable building practices, and partnerships that support dignified living conditions.

(ii) Basic Health Coverage – The Site outlines LHG’s approach to improving access to preventative care, primary health services, and emergency support. It also provides educational resources on affordable insurance options and strategies to promote overall wellness within communities.

(iii) Education, Vocational & Trade Training – Users can learn about programs that support academic advancement and career development. This includes English for Speakers of Other Languages (ESOL) programs, digital literacy, vocational pathways, and trade training designed to foster independence, employability, and long-term success.

(iv) Mental Health & Wellbeing – The Site highlights resources and information on trauma-informed care, counseling, and community-based mental health initiatives. These are aimed at equipping individuals and families with tools for emotional well-being, resilience, and healthy integration into new environments.

The Site is strictly informational. Any application to participate in these Programs, or to access services directly, must be made separately through the secure Portal, which is distinct from this Site and operated solely for application and case management purposes.

3. Eligibility and Age Requirements

Use of this Site is subject to the same age restrictions that apply to the Portal. To access and use the Site independently, you must be at least eighteen (18) years of age or the legal age of majority in your jurisdiction, whichever is higher.

If you are under the age of majority in your jurisdiction but meet the minimum digital consent age established by applicable law (for example, thirteen (13) years of age in the United States under COPPA, or between thirteen (13) and sixteen (16) years of age under European Union or United Kingdom law), you may only use the Site or register interest in the Program if your engagement is supervised by and carried out through a parent or legal guardian with lawful authority to act on your behalf.

The Portal and its Services are not directed to children under the minimum digital consent age in their jurisdiction, and LHG does not knowingly collect personal information from such children without verifiable parental consent. If LHG becomes aware that information has been collected in violation of this restriction, it will be promptly deleted.

4. User Responsibilities

All Users agree to:
Users of this Site agree to:
(i) use the Site solely for lawful and informational purposes;
(ii) refrain from misrepresenting or falsifying information while interacting with the Site or any linked resources; and
(iii) acknowledge that applications and formal participation in the Program must occur exclusively through the Portal, which is separate from this Site.

5. Data Privacy and Security

LHG is committed to safeguarding the information of Users who engage with the Site. The Site itself is informational, and Users may choose to register interest by contacting LHG through the Site or by email. Any personal information provided in that context will be processed in accordance with LHG’s Privacy Policies, which are incorporated herein by reference.

All formal applications to the Program, together with the collection of any additional personal or sensitive information, are conducted exclusively through the separate Portal. Information provided through the Portal is handled in compliance with applicable data protection laws and subject to the age restrictions described in Section 3.

6. Prohibited Conduct

Users shall not:
(i) use the Site for any unlawful, fraudulent, or abusive purpose;
(ii) attempt to disrupt or interfere with the operation, security, or accessibility of the Site;
(iii) misrepresent their identity or provide false or misleading information when contacting LHG through the Site or by email; or
(iv) use automated tools, scripts, bots, or similar technologies to extract, harvest, or manipulate data from the Site.

Any violation of this Section may result in suspension of access to the Site and, where applicable, may affect eligibility to apply through the Portal.

7. International Data Privacy and Cross-Border Transfers

By using the Site or contacting LHG through it, you acknowledge and agree that any personal information you voluntarily provide may be transferred to and processed in the United States and in other jurisdictions. These jurisdictions may not offer the same level of data protection as your country of residence. Where required by law, LHG will implement appropriate safeguards, such as standard contractual clauses or other lawful mechanisms, to ensure that your information is adequately protected.

If you are in a jurisdiction that grants you specific privacy rights, such as the right to access, correct, delete, or restrict the processing of your personal information, you may exercise those rights in accordance with LHG’s Privacy Policies by contacting privacy@littlehaitiglobal.com.

8. Security Measures

LHG employs commercially reasonable administrative, technical, and physical safeguards designed to protect the integrity and availability of the Site and of any information you choose to provide when registering interest. These measures may include, without limitation, encryption, access controls, and regular security monitoring.

While LHG takes reasonable steps to safeguard User information, no system or transmission of data over the Internet can be guaranteed to be fully secure. You are responsible for taking appropriate security measures on your own devices and networks, including maintaining up-to-date software and exercising caution when sharing information online.

9. Payments, Currency, Refund and Chargebacks

A. Payments and Currency

All fees, contributions, or other amounts payable in connection with the Program must be made exclusively through the Portal, using the payment functionality provided therein. Payments shall be made in the currency specified by LHG at the time of payment, unless otherwise agreed in writing. You are solely responsible for any applicable currency conversion costs, bank charges, wire transfer fees, credit card processing fees, and any taxes, duties, or governmental assessments arising from such payments.

All payments must be made using methods approved by LHG through the Portal. By submitting payment information, you represent and warrant that you are authorized to use the selected payment method and that you authorize LHG or its designated payment processor to charge the full amount to that method, including any recurring charges if and when applicable.

B. Refunds

Except where otherwise required by law or expressly stated by LHG in writing, all fees and payments are non-refundable once processed. If a refund is issued, it will be made in the original currency of payment, and you acknowledge that exchange rate fluctuations or fees imposed by your bank or payment provider may affect the amount you ultimately receive.

You agree that all payments are subject to applicable anti-money laundering, counter-terrorist financing (CTF), and sanctions compliance screening, and LHG may withhold, delay, or refuse to process a payment if it reasonably determines that processing would violate applicable laws or expose LHG to regulatory or reputational risk.

Refer to the Refund and Zero Tolerance Policy for additional information.

C. Chargebacks

You agree not to initiate any chargeback or payment dispute with your credit card issuer, bank, or payment provider for any amounts properly charged by LHG in accordance with these Terms. If you believe a charge was made in error, you must contact LHG promptly at billing@littlehaitiglobal.com so that we may investigate and, if appropriate, issue a refund directly.

If you initiate a chargeback in violation of this section, LHG may suspend or terminate your Account, recover any amounts refunded through the chargeback process, and recover from you any fees, costs, or expenses incurred in connection with the chargeback, including reasonable attorneys’ fees.

10. Intellectual Property; Infringement

A. Intellectual Property

Except as provided in 10 C below, all content, designs, text, graphics, images, video, audio, software, source code, object code, databases, and all other materials or technology comprising or used in connection with the Portal and the Services, together with all associated copyrights, trademarks, service marks, trade names, trade dress, patents, trade secrets, and other intellectual property rights (collectively, the “Intellectual Property“), are and shall remain the sole and exclusive property of LHG or its licensors.

Except as expressly permitted in writing by LHG, you shall not, directly or indirectly:
(i) copy, reproduce, modify, adapt, translate, create derivative works of, publicly display, perform, or distribute any portion of the Intellectual Property;
(ii) sublicense, sell, rent, lease, loan, or otherwise transfer any rights in the Intellectual Property;
(iii) remove, obscure, or alter any proprietary notices, legends, or labels on or within the Intellectual Property; or
(iv) use the Intellectual Property in any manner that infringes, misappropriates, or otherwise violates LHG’s rights or those of its licensors.

All rights not expressly granted to you under these Terms are reserved by LHG and its licensors.

B. Infringement

Upon becoming aware of any infringement of our or any of your or other Users’ or any third party’s intellectual property on the Site, please contact us as soon as possible and we will make every effort to remedy the situation. 

Notice of any infringement should be sent to our intellectual property agent at the following e-mail address: CEO@littlehaitiglobal.org.

C. User Content and License Grant

You retain all ownership rights in any data, documents, images, text, audio, video, or other materials that you submit, upload, post, transmit, or otherwise provide through the Site or the Services (“User Content“). By providing User Content, you grant LHG a worldwide, non-exclusive, royalty-free, fully paid-up, transferable, sublicensable license to use, host, store, reproduce, modify, adapt, translate, create derivative works from, display, perform, distribute, and otherwise process your User Content solely for the purposes of operating, providing, improving, and promoting the Site, Services, and the Program.

You represent and warrant that you have all necessary rights, licenses, consents, and permissions to provide the User Content and to grant the rights described in this Section, and that your User Content does not infringe, misappropriate, or violate the intellectual property, privacy, or other rights of any third party.

LHG has no obligation to monitor User Content but reserves the right to review, remove, or disable access to any User Content at its sole discretion and without notice, if it reasonably determines that such content violates these Terms, applicable law, or the rights of any third party.

11. Suspension and Termination

LHG may, at any time and in its sole discretion, restrict or terminate your access to the Site, with or without prior notice, if it reasonably determines that you have violated these Terms or engaged in conduct that disrupts or undermines the integrity, security, or lawful use of the Site.

For Users who apply to the Program through the Portal, LHG may additionally suspend, restrict, or terminate any Account, Portal access, or participation in the Program if:
(i) there is any actual, alleged, or suspected breach of applicable Portal terms,
(ii) false, misleading, or incomplete information is provided,
(iii) required payments are not made through the Portal, or
(iv) fraudulent, harmful, or unauthorized activity is detected.

Reinstatement of suspended or terminated Site or Portal access, if applicable, shall be at LHG’s sole discretion and may be subject to additional conditions.

12. Third-Party Links

The Site may contain links to third-party websites or resources (collectively, “Third-Party Sites“) provided for informational purposes only. LHG does not control, endorse, sponsor, or assume responsibility for the content, products, services, or policies of any Third-Party Site, including their privacy practices or terms of use.

Accessing any Third-Party Site is at your own risk, and you agree that LHG shall have no liability arising from your use of or reliance upon any content, goods, or services available through such sites. Users are encouraged to review the applicable terms, conditions, and policies of any Third-Party Site before engaging with it.

13. Force Majeure

LHG shall not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in performance to the extent such failure or delay is caused by or results from acts or circumstances beyond LHG’s reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national or regional emergency, epidemic, pandemic, public health emergency, strikes, labor stoppages or slowdowns, or other industrial disturbances, shortage of adequate power, telecommunications, or transportation facilities, cyberattacks, or other events beyond LHG’s control.

In such cases, LHG’s obligations will be suspended for the duration of the delay, and LHG will use commercially reasonable efforts to resume performance as soon as practicable.

14. Disclaimer of Warranty

EXCEPT AS EXPRESSLY SET FORTH HEREIN (AND EXCEPT AS MAY BE REQUIRED BY LAW), LHG EXPRESSLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, STATUTORY, OR IMPLIED, WRITTEN OR ORAL, IN CONNECTION WITH THE SERVICES AND THESE TERMS OF USE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. ALL MATERIALS AND SERVICES PROVIDED THROUGH THE SITE ARE PROVIDED “AS IS” AND “WITH ALL FAULTS,” AND YOUR USE IS AT YOUR OWN RISK.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, WILL LHG BE LIABLE TO ANY USER FOR ANY LOST PROFITS OR RETURNS, LOST SAVINGS, LOST EARNINGS, LOST INVESTMENTS, LOST SUBSCRIPTION FEES, OR ANY SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, PUNITIVE, OR INDIRECT DAMAGES, ARISING OUT OF OR RELATING TO: (i) THE USER’S USE OR INABILITY TO USE THE SITE OR THE SERVICES; (ii) THE PROVISION OR NON-PROVISION OF THE SERVICES; (iii) ANY USER CONTENT PROVIDED THROUGH THE SITE BY LHG OR OTHER USERS; OR (iv) ANY BREACH OF THESE TERMS OF USE, EVEN IF LHG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

16. Indemnification

In consideration of being bound by and subject to these Terms, and in addition to all other rights and remedies available at law or in equity, you agree to defend, indemnify, and hold harmless LHG, its officers, directors, shareholders, members, partners, affiliates, subsidiaries, employees, agents, representatives, successors, and permitted assigns (collectively, the “Indemnitees“) from and against any and all actions, causes of action, claims, suits, losses (including diminution in value and consequential damages), costs, penalties, fees, liabilities, damages, and expenses (including reasonable attorneys’ fees and disbursements, interest, and penalties), whether or not any Indemnitee is a party to the proceeding, arising out of or relating to: (i) your breach of these Terms of Use; (ii) your misuse of the Site or the Services; or (iii) your violation of applicable laws or third party rights.

To the extent the foregoing indemnification obligation may be unenforceable under applicable law, you shall make the maximum contribution permissible to the payment and satisfaction of such obligations.

17. Modification of the Terms of Use

As stated earlier, we may modify these Terms of Use in our sole discretion at any time, with or without notice to you. Any such modifications will be effective upon posting to the Site, and your continued use of the Site and the Services following such posting constitutes your acceptance of the modified Terms. You are encouraged to review these Terms regularly to remain informed of any changes.

18. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflicts of laws principles.

19. Dispute Resolution

Any disputes, claims, or controversies arising from or related to these Terms, the Site, the Services, or your participation in the Program shall be addressed and resolved in three (3) phases, except to the extent that the mandatory laws of your country of residence require a different process, in which case such mandatory provisions shall prevail.

A.Negotiation
The aggrieved Party shall notify the other Party in writing of the events or occurrences giving rise to the dispute. Within ten (10) days of receipt of the notice, responsible representatives of the Parties shall meet and, in good faith, attempt to resolve the dispute through direct negotiation.

B.Mediation
If negotiations fail, the Parties shall jointly select a mediator and, within twenty (20) days thereafter, participate in mediation in New York City, New York, at a location selected by the mediator, unless otherwise agreed. Mediation shall conclude within forty-five (45) days of the initial dispute notice, unless extended by mutual agreement.

C. Arbitration
If mediation fails, the matter shall be submitted to exclusive binding arbitration before a single arbitrator in New York City, New York, under the then-current Commercial Arbitration Rules of the American Arbitration Association. The arbitrator may award actual damages (excluding punitive damages), injunctive relief, or other equitable remedies as deemed appropriate. Judgment on the award may be entered in any court with jurisdiction. Each Party shall bear its own attorneys’ fees, and the costs of arbitration shall be shared equally, unless the arbitrator orders otherwise.

For Users located in the European Union, LHG provides the following link to the European Commission’s Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr. This is provided for information purposes only and does not constitute LHG’s agreement to submit to any specific dispute resolution body, except as required by applicable law.

20. Class Action Waiver

You agree to waive any right to participate in or initiate any class action, collective action, or similar proceeding against LHG, its parent, affiliates, subsidiaries, successors, or assigns, whether at law or in equity, and regardless of which Party initiates the claim. This waiver applies to any matter arising out of or related to these Terms, the performance of either Party, and/or your use of the Site and the Services.

21. Assignment

These Terms and the rights and obligations hereunder are personal to you and may not be assigned, transferred, or subcontracted without LHG’s prior written consent. Any attempted assignment without such consent shall be null and void. LHG may assign, transfer, or subcontract any of its rights or obligations under these Terms at its sole discretion without your consent.

22. Miscellaneous

The failure of either Party to enforce any provision of these Terms shall not be construed as a waiver of such provision or of the right to enforce it later. If any provision of these Terms is determined to be illegal, unenforceable, or excessively broad, that provision shall be modified to the minimum extent necessary to render it enforceable, and the remainder shall remain in full force and effect. Headings are for convenience only and shall not affect interpretation.

These Terms, together with any documents, ancillary agreements and referenced policies, expressly incorporated by reference, constitute the entire agreement between you and LHG with respect to your access to and use of the Site and the Services, and supersede all prior or contemporaneous agreements, understandings, negotiations, and communications, whether written or oral, relating to the subject matter herein.

Any provisions of these Terms that by their nature should survive termination, including but not limited to those relating to intellectual property, payments, disclaimers, limitations of liability, indemnification, and dispute resolution, shall survive any termination of your Account or these Terms.

23. Compliance with Laws; Export Controls

You represent and warrant that your access to and use of the Site and the Services will comply with all applicable local, state, national, and international laws, rules, and regulations, including without limitation all applicable privacy, consumer protection, anti-money laundering, anti-corruption, and export control laws.

You further acknowledge and agree that the Site and the Services, and any related technology, data, and content, may be subject to the export control and economic sanctions laws of the United States and other jurisdictions, including, without limitation, the U.S. Export Administration Regulations (“EAR”), the U.S. International Traffic in Arms Regulations (“ITAR”), and the regulations administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control (“OFAC”).

You shall not, directly or indirectly, access, use, export, re-export, release, transfer, or otherwise make available the Site, the Services, or any related technology, data, or content (i) in or to any country, jurisdiction, person, or entity prohibited by applicable law or sanctions, (ii) to anyone on any U.S. government or other applicable restricted party lists, or (iii) for any purpose prohibited by applicable law, including without limitation the development, design, manufacture, or production of nuclear, missile, or chemical or biological weapons.

LHG reserves the right to restrict access to the Site and the Services in any location or to any User where required by law or regulation or where, in its sole discretion, it determines that such use presents undue legal, compliance, or operational risk.

24. Accessibility

LHG is committed to ensuring that the Site and the Services are accessible to the widest possible audience, regardless of technology or ability, and in compliance with applicable accessibility laws, including, where applicable, the Americans with Disabilities Act (ADA), Section 508 of the U.S. Rehabilitation Act, and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as well as equivalent standards in other jurisdictions.

We are continually working to improve the user experience and to apply relevant accessibility standards. If you experience any difficulty accessing or using any part of the Site or the Services, or if you have accessibility-related questions or feedback, please contact us at accessibility@littlehaitiglobal.com. We will make reasonable efforts to address your concerns and provide the requested information or assistance in an accessible format.

25. Electronic Signatures and Communications

By creating an Account, accessing the Site, or using the Services, you consent to transact with LHG electronically, including receiving all agreements, notices, disclosures, and other communications in electronic form. You acknowledge and agree that any electronic communications sent to you by LHG, whether by email, secure Site messaging, SMS, or other electronic means, satisfy any legal requirement that such communications be in writing, to the fullest extent permitted by applicable law.

You further agree that your actions in electronically selecting checkboxes, clicking “I Agree” or similar buttons, typing your name, or otherwise indicating acceptance or authorization through the Site, constitute your valid and binding electronic signature, and that such actions shall have the same legal force and effect as a manual signature under the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN), the Uniform Electronic Transactions Act (UETA), and any equivalent laws in other jurisdictions.

If you withdraw your consent to receive communications electronically, LHG may, at its sole discretion, restrict, suspend, or terminate your access to the Site and the Services.

26. Mandatory Law Carve-Out

Nothing in these Terms shall exclude, limit, or otherwise affect any rights or remedies that you may have as a consumer under the mandatory laws of your country of residence, including, where applicable, the European Union Directive 93/13/EEC on unfair terms, the EU Consumer Rights Directive 2011/83/EU, and the United Kingdom Consumer Rights Act 2015. In the event of any conflict between these Terms, including but not limited to the Governing Law (Section 18) and Dispute Resolution (Section 19) provisions, and such mandatory laws, the provisions of the mandatory laws shall prevail. This clause ensures that these Terms are interpreted and applied in compliance with all non-excludable statutory rights in your jurisdiction.

27. Language

These Terms of Use may be translated into other languages for convenience. In the event of any conflict or inconsistency between a translated version and the English version, the English version shall prevail and be controlling in all respects. All communications, notices, and dispute resolution proceedings shall be conducted in English unless otherwise required by applicable law or agreed in writing by the Parties.

28. Some Specific Jurisdictions

A. California Users
If you are a California resident, you may have additional rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA and CPRA). These rights may include the right to know, access, correct, and delete certain personal information that LHG collects about you, as well as the right to opt out of certain disclosures of personal information. LHG’s Privacy Policies describe these rights and how to exercise them.

Pursuant to California Civil Code Section 1789.3, you may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Boulevard, Suite N 112, Sacramento, California 95834, or by telephone at (800) 952 5210.

B. EU and UK Users
If you are a resident of the European Union or the United Kingdom, the following additional terms apply:

(i) Mandatory Laws

Nothing in these Terms shall exclude, limit, or otherwise affect any rights you may have under applicable EU or UK consumer protection laws, which shall prevail over conflicting provisions in these Terms.

(ii) Online Dispute Resolution

In accordance with Regulation (EU) No 524/2013, LHG provides the following link to the European Commission’s Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr. This link is provided for information purposes only and does not constitute LHG’s agreement to submit to any specific dispute resolution body, except as required by applicable law.

(iii) Alternative Dispute Resolution in the UK

If you are a UK consumer and we are unable to resolve a complaint through our internal complaint-handling process, we will inform you whether we are willing to use an alternative dispute resolution (ADR) provider and, if so, provide you with the details of an approved ADR provider.

(iv) Cooling-Off Rights

If applicable law grants you a right to withdraw from certain contracts within a specified period (such as the 14-day cooling-off period under EU and UK consumer law), you may exercise that right in accordance with the instructions provided by LHG or as set out in our Privacy Policies or other applicable documents.

29. Contact Us

For questions, assistance, or complaints, contact:

Little Haiti Global Inc.
Attn: Support Team
Email: support@littlehaitiglobal.com

Mail: 9841 Washingtonian Blvd, Suite #200  Gaithersburg, MD 20878